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AML identification link

With RegLab's digital identification link, you can identify clients in a way that complies with AML regulations and fits in with a professional client experience. The client knows exactly what is expected of them, while you keep all information centrally stored in one system.

One link. Everything taken care of.

An automated identification link ensures a seamless client identification process. The status of client feedback is tracked centrally and the client information provided is stored centrally. Both sending the links and assessing the information: everything is done from one place.

When the client clicks on the identification link, a clear step-by-step plan starts in a secure environment. Each step explains what is required and why. This includes a Chamber of Commerce extract, an organogram of the shareholder structure, information about the representative, the UBO and any PEPs, plus identification documents of those involved.

As soon as you create a new matter, RegLab sends an identification link to the client. This is accompanied by a text explaining the AML obligation and the content of the client identification. The client receives this identification link together with the engagement letter by email.

Once the client has provided the requested information, it is immediately linked to the corresponding matter. No separate files, no fragmented communication, but one clear overview. Do you already have information available? Then you can fill it in beforehand, so that the client only has to check and add to it.

Client-friendly AML identification with step-by-step instructions

The identification link contains a brief explanation of the AML obligation. The client can immediately see how much time it will take and can pause without losing any data. Need additional explanation? Each section contains a question mark with more information.

In addition, you can fill in known data before sending the identification link. The client then only needs to check this and update it where necessary. This makes the process faster, simpler and more customer-friendly.

A major advantage of this form of client interaction is its clarity and user-friendliness for clients and for your firm. Everything is centrally stored in RegLab and directly linked to the matter. AML identification is mandatory, so we might as well make it as user-friendly and efficient as possible for everyone.

Adjust to the risk profile

The basis of the identification link is the same for every client. If you expect a matter to be high risk, you can easily add extra questions to the identification link in RegLab, for example about the origin of funds. 

If the matter is only assessed as high risk at a later stage, you can send an additional link with extra questions. All previously entered data will of course be retained. The client only needs to complete the new sections.

Customised identification link

RegLab is configured per firm and includes your own logo. You can set the number of days after which a reminder is sent, who has which rights in the system, and which additional questions or documents are added to the identification link. You can also customise the email template used to send the link to match your own tone and style.

Approving the order confirmation

Less work, more confidence

A great advantage: you don't ask the AML questions, the software does. Experience has taught us that many people appreciate not having to ask their clients these AML questions themselves. It saves time, preserves the client relationship and feels professional to the client. RegLab guides the client step by step through the AML process, allowing you to focus on the content of the matter.

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